When it comes to customer referrals most people leave little to be desired. By the way, what is the number one reason most people don't receive a referral from a customer? It is simply because we don’t ASK. What is the second reason we don't receive a referral? When we do ask for a referral, we do Read More
One of the most common business terms today is KPIs (Key Performance Indicators) and rightfully so. Imagine you are playing a pickup basketball game and not keeping score. Then imagine someone shows up with a scoreboard, a scorekeeper, and a couple of referees. How would this change the way you were Read More
When it comes to customer referrals most people leave little to be desired. By the way, what is the number one reason most people don't receive a referral from a customer? It is simply because we don’t ASK. What is the second reason we don't receive a referral? When we do ask for a referral, we do Read More 