When it comes to customer referrals most people leave little to be desired. By the way, what is the number one reason most people don't receive a referral from a customer? It is simply because we don’t ASK. What is the second reason we don't receive a referral? When we do ask for a referral, we do
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One of the most common business terms today is KPIs (Key Performance Indicators) and rightfully so. Imagine you are playing a pickup basketball game and not keeping score. Then imagine someone shows up with a scoreboard, a scorekeeper, and a couple of referees. How would this change the way you were
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